LEGAL REFERENCE

Terms of Service & Security Policy BC8

We operate with full transparency about how we manage your account, protect your personal data, and process deposits and withdrawals. This page outlines your legal rights, how we...

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Syarat Perkhidmatan & Polisi Keselamatan BC8

Legal Policy & Jurisdiction BC8

Is "City 44" the same as BC8? Yes — City 44 and BC8 refer to the same platform. Some players search without the letter V and with a space, but it is the same brand, the same games, and the same login.

Is "City44" the same as BC8? Yes — City44 and BC8 refer to the same platform. Some players search without the letter V, but it is the same brand, the same games, and the same login.

BC8 provides access to games, live tables, and sportsbook markets in supported regions where local laws permit. We comply with local regulatory requirements for payment processing, data storage, and account protection. Each deposit and withdrawal is processed through certified payment channels—Touch 'n Go eWallet, GrabPay, Boost, and FPX—with full identity verification. Your account is protected by industry-standard encryption and we retain

your transaction records for the period required by law. If you submit a data access request or request data deletion, please contact our support team within three business days.

Service availability depends on jurisdiction. It is the user's responsibility to check local laws before accessing.

CONTACT THE LEGAL TEAM

Help Channels for Policy Inquiries

If you have questions about our privacy policy, terms of service, or your legal rights as a BC8 user, three channels below are ready to assist. We respond within 24 hours for legal inquiries and can process data access requests or objections within five business days.

Online Team

Legal Support Email

Send inquiries to legal@BC8.org with the subject 'Policy Inquiry' or 'Data Request'. We will verify your identity before providing account information.

Help Center in Account

Open your account menu at BC8 and select Support > Legal Inquiry. The support ticket in your account processes requests faster as we have already verified your identity.

Account Relationship Management

To change privacy settings or revoke data processing consent, log in to Settings > Privacy & Data. Changes take effect within one hour and we will send a confirmation email.

DATA SECURITY & TRUST

How We Protect Your Privacy and Security

Account security and data privacy are fundamental to BC8's trust. We store your password in a hashed form, require two-factor authentication for payment changes, and encrypt all communications via TLS 1.3. We...

Encryption & Password Storage

Your password is stored using PBKDF2 with a unique salt. We cannot read your password—only you can reset or change it through a verified email.

Two-Factor Authentication

Changes to email address, payment method, or password require a one-time code. If you enable optional 2FA, most actions require a second verification through an authenticator app.

Data Storage & Management

We retain transaction logs for five years per Malaysian digital payment regulations. Inactive account data is deleted after two years of no login. You can request earlier deletion through legal support.

Third-Party Security Audits

BC8 undergoes web application security testing every six months and infrastructure checks every three months. Audit reports are retained and can be requested via our legal support email.

Use of Cookies & Tracking

Our session cookies store only account ID and language preferences. We do not use third-party tracking cookies. You can disable analytics tracking cookies in Settings > Privacy without affecting gameplay.

Request for Access to Personal Data

Send your data access request to legal@BC8.org. We will provide a complete CSV copy of all personal data, transactions, and account logs within five business days.

Frequently Asked Questions about Policies & Your Rights

You can request permanent account closure through Settings > Account > Close Account. All funds will be returned to the original payment method within two to five business days. We will retain your transaction records for five years for regulatory compliance.

Each deposit via Touch 'n Go, GrabPay, Boost, or FPX is processed through a certified payment provider with end-to-end encryption. We verify your identity with your name, address, and ID number before processing your first withdrawal.

We retain active account data as long as your account is open. After account closure, we retain transaction logs for five years per digital payment regulations. You can request earlier data deletion through legal support.

Yes. Send an email to legal@BC8.org with the subject 'Data Subject Access Request'. We will verify your identity and then provide a complete CSV file of all personal data, transactions, account logs, and communications within five business days.

Inactive accounts (no login for 24 months) will be flagged for data deletion according to our retention policy. Before deletion, we will send a warning email. Remaining funds will be returned to the original payment method.

Contact legal@BC8.org with your objection details. We will investigate within seven business days and provide a written response. You may also lodge a complaint with your local data protection authority if you are not satisfied.

We accept Touch 'n Go eWallet, GrabPay, Boost, and FPX for deposits and withdrawals. All transactions are processed within 24 hours. The first withdrawal requires full identity verification; subsequent withdrawals are processed faster as we have already verified you.